OUR CLIENTS MATTER. WHICH IS WHY YOU SHOULD SEE WHY WE MATTER TO THEM.
I have purchased a few properties, however, this was the first time I was looking for a property where I could build a granny flat and the first time I've had to build one. This is where I started looking for builders.
Mark Wilson Design and Build was recommended to me from my accountant, who has heard great things about them from his own clients. I have to say he wasn't wrong. Even before purchasing the property and putting offers through, Sean was incredibly helpful to assist me in ensuring the property and its size was suitable for a granny flat to be compliant. He was full of knowledge of the area and the building laws.
Once we secured the land, I was ready to start the build. However, having heard many bad experiences from others in relation to builders, I had difficulties in trusting. I had thousands of questions and long emails back and forth with Sean prior to committing. At all times Sean's responsiveness, patience and commitment to ensure I understood and was happy with the process was outstanding. I am so happy I did, because not only was the process incredibly smooth, but the result was a high quality granny flat and overall project, built at the exact agreed price and timeline.
His team, Sarah in the office and Jon the foreman, were also incredibly professional, friendly and helpful at all times. Having organised this project from interstate and not been able to go to the site only until the end of the project, was not an issue. They always kept me informed of how the process was going and sent photos at every stage to make sure I was up to date. Everything they said they were going to do, they did it and for this I trust and respect these guys and have no hesitation to recommend them to anyone looking to build their own granny flat or house.
The Granny Flat was constructed in a timely fashion and met the deadlines expected. The construction work was carried out professionally and the finished product was aesthetically attractive and very functional. It was more like a small house. The treated timber frames, A-Shaped roof and large north-facing deck added to the interior appeal of modern open-plan living. In addition, the driveway and landscaping looked great and gave the property its own grand entrance and stylish yard.
The property was looked at seriously by 5 people within 2 days of completion and was rented to a happy tenant within a couple of days thereafter for $290 per week. In 3 months the rent will be raised to $300 per week because I had an AC added because of the summer heat. This is a good return on a development that cost me less than $130,000 to construct for build and all exterior completions.
Thank you Mark, Sean and Team
Terry & Carmel
To prospective clients of Mark Wilson Design & Build. When we embarked on our recent renovation project we selected Mark Wilson from his ad in the local paper, knowing he had done a number of renovations in our area.
It had been over 10 years since we had any major building renovations done to our home, and Mark was interested and helpful in assisting us through the entire process.
During the renovation project, we found Mark, Rebecca and their sub-contractors efficient and professional, while still being personable and easy to get on with. Importantly, Mark himself was easy to contact and communicate with and always concerned about any issues we raised. Effective two-way communication is the key to any good working relationship.
We always knew when (and more importantly, when not) the builders would be on-site and what was going to happen next. Further, the sub-contractors behaved both politely and respectfully when working on-site.
While the overall project took longer than planned, their quality of workmanship was generally good, with little rework required. When minor problems arose, as they always will, they were quickly assessed and promptly and satisfactorily resolved. Therefore, we’d be happy to recommend Mark Wilson’s services to prospective clients.
Mark Wilson Design and Build undertook a major extension of our existing property. Mark was very professional from the outset and I certainly appreciated the fact that he listened to what we wanted and was happy to work with the concepts my wife and I had in mind. Mark was also able to offer some great suggestions, which further enhanced our project whilst keeping in mind our budget.
Marks attention to customer service was a delight. Phone calls were always returned in a timely fashion and changes initiated by us to the scope of work were accommodated without hesitation in a professional manner. Mark understood the vision we had for the project and worked with us to make it a reality.
The subcontractors utilised in the project were also of a high standard, always cooperative, friendly and respectful of our property. The project was finished on time at the agreed price. I would have no hesitation in using Mark again and highly recommend his services.
Steve & Sandra
As the company name suggests, “Design and Build” the services offered are more than just building/construction. From our initial meeting with the principal- Mark, we were immediately placed at ease by his professional attitude. Mark listened intently to what we required and then asked, “Have you thought about this, it would give you more room and be less expensive.” So impressed with his suggestions and drawings it was this way we proceeded.
Mark’s employee’s were nothing but superb, the manner that they conducted themselves in, is something that both their family, and their employer can be extremely proud of. Many thanks also to Kevin and Steve in particular. At all times during our extension we were kept informed of the progress, and apart from the unavoidable weather delays the project which nearly doubled the size of our existing dwelling was completed extremely smoothly, and stress free. The end result was well more than what we were hoping for. We would not hesitate in recommending Mark and his team of dedicated workers to anyone who requires the services of a professional design and building team. In need you can obtain our phone No from Mark for confirmation.
The team from Mark Wilson design are very professional. As an interstate investor it has being reassuring dealing with such a great team. They build excellent homes on time, on budget and to a very high standard.
I wanted to thank you and your hardworking team for completing my granny flat 2 months before schedule. The build was professional and I was particularly impressed with the detailed finishes. I would also like to thank you and your team for looking after me after the project was completed and the keys were handed over. You didn't just give me the keys and forget about me; I had a few unrelated issues which you could have said that it was not your duty to do but you looked after me and sorted it out nonetheless.
Thank you again for your genuine service and quality of work.
All the best.
Sarah and Sean,
Thank you for all your effort and help in completing the granny flat.
The dwelling looks great and even Raine & Horne were impressed!!!
Thank you once again for the lovely granny flat - perhaps when I retire I will relocate to Brisbane to get out of the cold winters of Sydney and move into the granny flat!!!